TAKSHASHEELA School of Civil Services is looking for a confident and enthusiastic Telecaller Executive to join our admissions and student outreach team. The candidate will be responsible for calling prospective students from provided leads, explaining our courses, addressing their queries, and guiding interested candidates towards enrolment.
Key Responsibilities
- Make outbound calls to UPSC, APSC, ADRE and other competitive examination leads provided by the organization.
- Explain courses, batches, fees, offers, scholarships and admission procedures to prospective students.
- Understand students' requirements and provide appropriate course information and guidance.
- Follow up regularly with interested and pending leads.
- Maintain accurate lead records, call details and follow-up status.
- Convert qualified leads into course enquiries and admissions.
- Handle student queries professionally and escalate complex queries to the concerned team.
- Coordinate with the admission and counselling team for successful conversions.
- Meet assigned daily, weekly and monthly calling and admission targets.
- Maintain a polite, professional and student-friendly approach during all interactions.
Candidate Requirements
- Good English, Hindi and Assamese communication skills preferred.
- Confident and comfortable communicating with students over the phone.
- Good interpersonal and convincing skills.
- Basic computer knowledge and ability to work with Google Sheets/MS Office.
- Ability to follow up consistently and maintain lead data.
- Prior experience in telecalling, educational counselling, sales or admissions will be an advantage.
- Freshers with strong communication and convincing skills are welcome to apply.
Benefits & Facilities
- Company-provided mobile phone for official calling.
- Internet/data facility provided for work-related activities.
- Training and guidance will be provided.
- Supportive working setting.
- Opportunity to grow within the education and admissions sector.
Job Details
Position: Telecaller Executive
Department: Admissions & Student Outreach
Job Type: Full-Time | On-Site
Location: Guwahati, Assam
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
📌 Tele Caller Executive (Guwahati)
🏢 Takshashila School of Civil Services
📍 Guwahati
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