Technical Specialist-App Development Area(s) of responsibility 1 CTI (Computer Telephony Integration) 2 Experience Required – 8 to 10 3 Should possess knowledge of IVR and Avaya PBX. 4 CTI Integration with Cisco CTI Server, ICM , Noble Dialers and Verint Recording. 5 Knowledge of Core JAVA and Applet is a must. 6 Experience in Call Center related application development. 7 Understand business requirements 8 Develop Technical Specification / Design 9 Coding and Unit Testing 10 System Testing support Skills with M/O flag are part of Specialization Programming/Software Development -PL3 (Functional) Estimation & Scheduling -PL1 (Functional) Team Management -PL1 (Functional) Software Design -PL2 (Functional) Software Configuration -PL3 (Functional) Quality Assurance -PL1 (Functional) Help the tribe -PL2 (Behavioural)



Stakeholder Relationship Management -PL1 (Functional) Requirements Definition And Management -PL1 (Functional) Think Holistically -PL2 (Behavioural) Knowledge Management -PL2 (Functional) Win the Customer -PL2 (Behavioural) One Birlasoft -PL2 (Behavioural) Results Matter -PL2 (Behavioural) Get Future Ready -PL2 (Behavioural) Test Execution -PL2 (Functional) REST API's - PL3 (Mandatory) Microservices - PL3 (Mandatory) JavaScript - PL3 (Mandatory) GoLang - PL2 (Optional) Node JS - PL2 (Optional) Ruby - PL2 (Optional) HTML 5.0 - PL2 (Optional) PHP - PL2 (Optional) MySQL - PL3 (Mandatory) Experience Level Mid Level

📌 Technical Specialist - Application Development (Hyderabad)
🏢 Birlasoft
📍 Hyderabad