Manage, guide, and motivate team members to achieve daily and monthly targets.
- Allocate tasks and monitor team performance regularly.
- Conduct team meetings and provide regular feedback.
- Track attendance, productivity, and employee performance.
- Handle customer issues and ensure timely resolution of complaints.
- Prepare daily/weekly/monthly performance reports.
- Coordinate with HR, Operations, Sales, and Management teams.
- Train and support new team members.
- Identify performance gaps and take corrective actions.
- Ensure company policies, processes, and quality standards are followed.
- Maintain discipline and a positive working workplace.
- Achieve assigned team targets and improve overall productivity.
- Escalate important operational or customer-related issues to management.
📌 Team Leader (New Delhi)
🏢 Adapt India Network
📍 New Delhi
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