16 Sep
|
RingCentral
|
Bengaluru
16 Sep
RingCentral
Bengaluru
Overview
We are seeking a seasoned Team Lead – Agentic Systems to guide and mentor an engineering team in building, scaling, and productionizing enterprise-grade autonomous AI applications, AI Agents, and AI Automations. In this role, you will combine hands-on technical expertise in LLM orchestration, RAG pipelines, and agentic workflows with team leadership—driving best practices, system reliability, and architectural standards across multi-agent enterprise deployments. You will translate business vision into production AI systems while fostering team growth and continuous technical improvement.
Work Mode: Hybrid
Work Location: Bangalore
Key Responsibilities
- Lead, mentor, and grow a team of AI and software engineers; perform regular code reviews, manage sprint execution, and drive career development and hiring. - Own the end-to-end architecture, delivery, and operational reliability of production-grade, autonomous AI agents, multi-agent teams, and workflow automations. - Work with ARB to establish standards and design patterns for LLM orchestration (LangChain, LangGraph, etc.), tool/API integration, state management, and multi-step reasoning systems. - Define and implement continuous evaluation harnesses and production observability. - Implement enterprise-grade guardrails, access control boundaries, prompt injection defense, and governance across multi-tool, multi-agent systems. - Lead the engineering of advanced Retrieval-Augmented Generation (RAG) pipelines, integrating vector databases, hybrid search, and structured/unstructured enterprise data stores.
- Build and maintain agent integrations with enterprise applications across multiple business use cases, via REST APIs, connector frameworks, or MCP-style tool registries. - Operate within existing access-control, logging, and audit patterns for multi-tool agent systems; flag gaps to the architecture team rather than redesigning independently - Collaborate closely with Product, Security, Enterprise Architecture, and Infrastructure teams to align agentic capabilities with strategic business use cases.
Required Skills (Must Have)
- 8 years of professional software engineering experience, including at least 1–2 years of hands-on building with LLMs or agentic frameworks. - 1+ years of experience in direct team leadership, technical mentorship, or managing small-to-medium-sized engineering teams. - Strong proficiency in Python and/or Node.js for AI and backend development. - Working knowledge of major LLM providers (e.g., OpenAI, Anthropic) and prompt orchestration frameworks (LangChain, LangGraph). - Hands-on expertise in building LLM applications, including - Prompt engineering and enforcing structured outputs - Tool integration and function calling - Retrieval-Augmented Generation (RAG)
using vector databases and embedding-based search - Designing multi-agent workflows and orchestration frameworks - Managing context windows and conversational state - Experience integrating external tools and APIs via function calling or tool-registration mechanisms. - Experience integrating agents or tools with enterprise SaaS applications via REST APIs or connector frameworks. - Working knowledge of SQL and NoSQL databases and how they plug into AI pipelines. - Experience writing test cases or evaluation harnesses for agent/LLM behavior (accuracy, hallucination, tool-call correctness). - Familiarity with agent evaluation techniques, including LLM-as-a-judge, task-based evaluations, benchmark design, and automated regression testing. - Understanding of access-control and audit-logging patterns in multi-tool, multi-agent systems. - Understanding of AI security, prompt injection, data leakage, permission boundaries, and agentic-system guardrails. - Solid debugging skills and the ability to implement complex multi-step systems within an established architecture.
Nice to Have Skills
- Understanding of cloud deployment and infrastructure (AWS, GCP). - Knowledge of containerization and CI/CD pipelines (Docker, GitHub Actions). - Experience with AI observability, guardrails, and safety mechanisms for LLMs. - Familiarity with data warehouses or analytical query engines for large-scale structured retrieval. - Background in enterprise SaaS integration patterns and multi-tenant system design.
📌 Team Lead - Agentic Systems (Bengaluru)
🏢 RingCentral
📍 Bengaluru