Position Title: Student Support Executive/Tele-Counsellor (Full Time)

Purpose: To counsel and provide guidance to engineering students for admission in various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s etc.

Responsibilities

 To receive inbound calls and counseling engineer aspirants.

 To do outbound calls as per the leads received from support teams

 To counsel prospective students on telephone/IVRs/Online.

 To escalate the prospects/queries, if required on time

 To manage front office desk by resolving student’s face to face queries, if required.

Competencies

 Command on verbal/Written English communication skills

 Telephone handling skills – Voice/Tone/Pitch/Timely Information

 Persuasive skills, Multitasker





 Adaptable, adaptable and fast learner

 Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications

 Graduate/Post Graduate

Experience

 0 - 3 years of experience in Tele-Counselling

 Preference to experience in IT & Education (EdTech) industry

Location : Hauzkhas – New Delhi

Submit Resume : Send your CV at [email protected]

Visit : www.madeeasy.in

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits

- Flexible schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 Student Support Executive (Hauz Khas)
🏢 MADE EASY Prime
📍 Hauz Khas