Company Description Shadowfax is a leading logistics platform powering India’s fast-moving commerce economy. For over a decade, the company has helped brands move faster, reach more customers, and deliver better service through a technology-driven logistics network. Shadowfax supports same-day and next-day delivery, hyperlocal fulfilment, express parcel services, reverse logistics, and end-to-end supply chain solutions.

Its nationwide network covers thousands of PIN codes and is supported by a large fleet of delivery partners, trucks, and operational infrastructure. With more than a billion shipments delivered, Shadowfax continues to invest in technology, automation, and sustainable mobility to shape the future of commerce movement in India.

Role Description This is a full-time, in office Store Manager role based in Palwal.

The Store

Manager will oversee daily store operations, including inventory control, order processing, and coordination with logistics and delivery teams. The role involves monitoring store performance, ensuring accurate documentation, maintaining stock levels, and implementing retail loss prevention measures.

The Store

Manager will lead and train store staff, manage schedules, and support a culture of safety, compliance,



and high customer satisfaction. This position also requires collaborating with cross-functional teams, preparing regular performance reports, and executing operational improvements to meet business targets.

Qualifications

- Candidates should possess strong customer-facing skills, including Customer Satisfaction and Customer Service.
- Candidates should possess effective interpersonal skills, including Communication and stakeholder coordination.
- Candidates should possess operational management skills, including Store Management and inventory control.
- Candidates should possess risk and security awareness skills, including Retail Loss Prevention and compliance with safety standards.
- Relevant experience in retail, warehousing, or logistics operations, preferably in a supervisory or managerial role.
- Ability to lead teams, manage shifts, and work in a fast-paced environment with attention to detail.
- Proficiency with basic digital tools and inventory or store management systems.
- Minimum of a bachelor’s degree or equivalent practical experience in operations, business, or a related field.

📌 Store Manager (Palwal)
🏢 Shadowfax
📍 Palwal