Key Responsibilities

Pre-Shipment Activities

· Coordinate with customers and internal teams for export order execution.

· Verify customer requirements, purchase orders, shipping instructions, and delivery schedules.

· Prepare and verify export-related documentation before shipment.

· Coordinate with production, warehouse, quality, and logistics teams to ensure timely shipment readiness.

· Arrange transportation, freight forwarders, and shipping schedules.

· Ensure compliance with customer-specific documentation and packaging requirements.

· Coordinate with CHA/customs agents for export clearance.

International Logistics

· Manage end-to-end international shipment coordination.

· Coordinate with freight forwarders, shipping lines, transporters, and customs agents.

· Handle air, sea, and road export shipments, as applicable.

· Monitor vessel/flight schedules, container bookings, cut-off dates, and shipment timelines.

· Track shipments and communicate shipment status to customers and internal stakeholders.

· Resolve logistics issues, delays, documentation discrepancies, and shipment-related queries.

Customer Documentation

· Prepare and verify documents such as:

o Commercial Invoice o Packing List o Certificate of Origin o Shipping Bill o Bill of Lading / Air Waybill o Export declarations and related documents o Customer-specific certificates and documentation

· Ensure accuracy of customer documentation and timely submission as per agreed timelines.

· Maintain proper records of export documents and customer correspondence.

Post-Shipment Activities





· Share shipment documents with customers within agreed timelines.

· Coordinate for Bill of Lading/Air Waybill, Certificate of Origin, and other final documents.

· Track shipment delivery and obtain Proof of Delivery where applicable.

· Coordinate with finance/accounts for export invoicing, payment follow-up, and required documentation.

· Support resolution of customer claims, shortages, damages, or documentation issues.

· Maintain shipment records and prepare MIS/reports related to export performance.

Required Skills & Knowledge

· Strong knowledge of Export Documentation and International Logistics.

· Good understanding of pre-shipment and post-shipment processes.

· Knowledge of customs clearance and export procedures.

· Experience in handling international customers and customer-specific documentation.

· Strong coordination and communication skills.

· Good knowledge of MS Excel and ERP systems.

· Ability to manage multiple shipments and deadlines simultaneously.

· Strong attention to detail and documentation accuracy.

· Problem-solving and negotiation skills.

Preferred Qualifications

· Bachelor's degree in International Business, Logistics, Supply Chain, Commerce, or a related field.

· Experience in export operations, international logistics, or supply chain management.

· Knowledge of Incoterms, export compliance, shipping terms, and international trade procedures will be an advantage.

· Positive written and verbal communication skills in English.

Pay: ₹480,000.00 - ₹550,000.00 per year

Benefits

- Food provided
- Paid sick time
- Provident Fund

Work Location: In person

📌 Sr. Executive / Assistant Manger (Jalandhar)
🏢 Gardex India
📍 Jalandhar