N● Manage the full implementation lifecycle including requirement gathering, configuration,
Ntesting, and deployment.
N● Conduct client workshops to understand business processes and map them to product
Ncapabilities.
n
n
- Configure product modules and workflows to align with customer requirements.
N
- Manage and validate data migration activities, ensuring accuracy and integrity.
N
- Provide training and knowledge transfer to client teams during UAT and post go-live.
N
- Coordinate with internal teams (Product, Engineering, Support, Customer Success) for
N
nissue resolution.●Track project progress, communicate status updates, and manage risks to ensure timely
Ndelivery.
n● Document implementation best practices, templates, and client-specific configurations
Nfor reusability.
n● Act as the primary point of contact for clients during the implementation phase, ensuring
Na seamless handover to the support team.
NRequired Qualifications:
NEducational
n● Bachelor's degree in Computer Science, Information Technology, Business, or related
Nfield.
n● Certifications in project management (Agile/Scrum, PMP, PRINCE2) or SaaS tools
Npreferred.
nProfessional
N
n
- 2–4 years of experience in product implementation, solution delivery, or consulting.
N
- Robust knowledge of SaaS/HRMS/Enterprise software workflows.
N
- Hands-on experience with data migration, system configuration, and UAT management.
N
- Proficiency in MS Excel/SQL for data handling and analysis.
N
- Strong communication, presentation, and client-facing skills.
N
- Ability to manage multiple implementations simultaneously while meeting deadlines.
N