- Engage with walk-in customers, making them feel comfortable and educating them on complete product range of Wardrobes, Doors, Wall Panel, Partitions & Cubicles.
- Provide customers with a full product range experience, showcasing the value and advantages of our product range
- Educate customers about the USPs, competition bench-marking, and value propositions
- Gather and provide customer leads to the sales team for follow-up and conversion
- Ensure the sales team follows up with customers after their visit, guiding them through to the purchase
- Introduce and promote new products, educating customers on their benefits and unique selling points
- Ensure customer satisfaction meets or exceeds targeted levels.
- Support sales efforts by ensuring targeted customer conversions
- Manage the display of products and provide feedback on product displays
- Maintain the highest standards of cleanliness and upkeep the store.
- Manage inventory, ensuring 100% stock accuracy and timely stock reconciliation
- Ensure revenue generation for different verticals as per defined targets
- Coordinate, collaborate with various stake holders for site visits, material availability & sales closure
Preferred candidate profile
Key Attributes:
- Prior experience in luxury retail or high-end segment sales or preferred in product range of Wardrobes, Doors, Wall Panel, Partitions & Cubicles
- Strong ability to identify and create customer needs, offering tailored solutions
- Ability to generate leads, support sales conversions, and achieve defined sales targets
- Proven track record in brand building and customer relationship management
- Excellent communication skills to effectively engage with customers and the sales team