Trootech requirement ServiceNow Senior AI Developer - ITSM

Experience Required: 8+ Years

Timezone - 1:30 PM to 9:30 PM IST (Originally CET)

Budget - 1.4 LPM

Work Mode: Remote

Duration: 4 Months (September 2026 - end of December 2026). Extension possible based on performance.

We are building AI-powered solutions and enterprise ITSM capabilities on the ServiceNow platform using Now Assist, Agentic AI, and Generative AI.

Own end-to-end delivery of ServiceNow ITSM initiatives, including technical design, development, automation, AI-powered capabilities, testing, deployment, and support, with solid hands-on Now Assist implementation in enterprise ITSM environments.

Requirements

- 8+ years of hands-on ServiceNow development, delivering complex enterprise ITSM implementations
- Proven production implementation of multiple Now Assist skills, plus AI adoption and governance experience
- Strong automation experience, Flow Designer,



Integration Hub, intelligent routing and approvals

Core development expertise: Script Includes, Business Rules, Client Scripts, Scripted REST APIs, and integrations Certifications required: CSA, CAD, and Certified Implementation Specialist - ITSM (Now Assist / GenAI / Agentic AI certifications are a plus)
- Strong communication and problem-solving skills; fluent in English

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📌 ServiceNow Sr AI Developer - ITSM (Faridabad)
🏢 Ekloud
📍 Faridabad