We are seeking a skilled ServiceNow CSM Developer with deep experience in JavaScript, Glide scripting, and portal development to support compliance workflows and enhancements.
Responsibilities
- Manage and enhance custom compliance and military workflows built on the CSM module.
- Support integrations and workflow enhancements in Agile delivery.
- Provide technical guidance and assistance to team members.
- Translate business requirements into technical stories.
- Support and maintain custom applications through ServiceNow upgrades.
- Develop and configure Case Management, Service Portal, and Catalog Items.
- Write advanced scripts (Business Rules, Script Includes, Client Scripts, etc.).
- Create/configure UI Policies, Actions, ACLs, Notifications, SLAs, Pages, and Macros.
- Work with REST integrations.
- Develop and customize Service Portal widgets and pages.
- Configure surveys and performance analytics.
- Build/modify workflows and Flow Designer flows.
- Troubleshoot and resolve complex technical issues.
Qualifications
- Total Experience: 10+ yrs.
- Relevant Experience: 7-10 yrs (CSM, JavaScript, Glide Scripting, Portal).
- Mandatory Skills: ServiceNow CSM, Portal Development, JavaScript, Glide Scripting.
- Certifications: CIS-ITSM or CIS-CSM preferred.
- Proficiency in scripting and ServiceNow configurations.
- Hands-on with REST integrations and Performance Analytics.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.