Service Relationship Manager - Private Banking-Kotak Private Banking-Customer Service - Manage and nurture relationships with private banking clients to ensure high levels of customer satisfaction.
- Act as a primary point of contact for clients, addressing their service needs and resolving issues promptly.
- Collaborate with internal teams to deliver personalized banking solutions tailored to client requirements.
- Monitor client portfolios and service delivery to maintain robust client engagement and retention.
- Support business growth by identifying opportunities within the private banking segment.
- Maintain up-to-date knowledge of banking products and regulatory requirements relevant to private banking.
- Ensure compliance with internal policies and external regulations while delivering exceptional customer service.
- Work closely with relationship managers and other stakeholders to enhance the overall client experience.
📌 Service Relationship Manager - Private Banking (Kolkata)
🏢 Kotak Mahindra Bank
📍 Kolkata
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