Company Description: BHAGAWATI INDIA MOTORIZER PRIVATE LIMITED is an industrial company based in Shahdol, Madhya Pradesh, India. The organization operates in a retail & Service -focused environment, supporting regional industrial growth and development. Team members collaborate closely with operations and technical staff to deliver reliable products and services.

The company values efficiency, quality, and safety in all aspects of its work and offers opportunities for professional development within a structured industrial setting. Applicants can expect to join a team committed to operational excellence and customer satisfaction.

Role Description The Service Manager role is a full time, on-site position based in Shahdol. The person in this role oversees day-to-day service operations, including scheduling and supervising service activities, monitoring workflow, and ensuring timely completion of service requests.

Responsibilities include managing service teams, coordinating with customers on service needs, handling escalations, and maintaining high standards of quality and safety.

The Service

Manager tracks service performance metrics, prepares reports, and works with other departments to improve processes and customer satisfaction. The role also involves training and guiding service staff,



maintaining documentation, and ensuring compliance with company policies and relevant regulations.

Qualifications

- Strong service operations management skills, including team supervision, workload planning, and performance monitoring.
- Experience in customer service and relationship management, with the ability to handle inquiries, resolve issues, and maintain satisfaction.
- Skills in process improvement, problem-solving, and decision-making to enhance service efficiency and quality.
- Proficiency in basic computer applications and documentation, including reporting, record-keeping, and use of service management tools.
- Good communication and interpersonal skills to collaborate with cross-functional teams and guide service staff effectively.
- Knowledge of industrial or manufacturing environments and familiarity with safety and compliance standards is an advantage.
- Relevant educational background in engineering, operations, business management, or a related field; prior experience in a service manager or similar role is preferred.
- Ability to work on-site in Shahdol, maintain reliability in attendance, and adapt to operational demands and schedules.

📌 Service Manager (Shahdol)
🏢 BHAGAWATI INDIA MOTORIZER PRIVATE
📍 Shahdol