Job Role Service Heroes :- Function Service Execution Business Vertical B2C

Reports To Cluster Operations Manager (COM)

Job Type Individual Contributor Team Size Avg 10 persons/team Base Location All Over India Salary Bracket (1,80,000-3,40,000)

Eligibility Criteria Education No Education Criteria ,

Basic English Communication

Experience No Exp Limit

Scope Of Work Primary Role

● Perform Preventive Maintenance (PM) of solar plants

● Address and resolve bill reading issues

● Ensure high Customer Satisfaction (CSAT) through effective service delivery

● Assist with plant online monitoring and customer registration

● Adhere to SOPs while conducting PMs and CMs

● Maintain and adhere to zero safety violations Key Competencies Technical Need to Have Nice to Have

● Good Solar Knowledge

● Basic Electrical & Structural Knowledge

● Should know how to ride 2wheeler

● Rooftop solar experience





● Basic computer knowledge

● Field work flexibility Behavioral Need to Have Nice to Have

● Effective communication skills

● Strong customer empathy

● Hygiene Grooming & Presentability

● Should be fluent in Hindi/English and/or the local language

● Valuable & Decent behaviour

● Punctuality maintained

● Seriousness in work Travel Frequency

● Daily Travel in Base city

● Driving License & Own 2wheeler is mandatory

Pay: ₹10,000.00 - ₹150,000.00 per hour

Benefits

- Cell phone reimbursement
- Health insurance
- Provident Fund

Education:
- Secondary(10th Pass) (Required)

Language:
- Marathi (Required)

Location:
- Pune, Maharashtra (Pune, Pune District) (Required)

Work Location: In person

📌 Service Hero - AMC (Pune)
🏢 SolarSquare Energy
📍 Pune