We are looking for an experienced and responsible Service Manager to manage the day-to-day operations of our electric scooter service centre. The candidate will be responsible for workshop operations, technician performance, customer satisfaction, vehicle diagnosis, service quality, warranty coordination, and timely delivery of vehicles.
Key Responsibilities
- Manage daily service centre and workshop operations efficiently.
- Supervise technicians, allocate jobs, and monitor team productivity.
- Ensure quality servicing, repairs, PDI, and timely vehicle delivery.
- Handle customer complaints and ensure timely resolution of service issues.
- Coordinate warranty claims, spare parts, and technical escalations.
- Monitor job cards,
service records, pending vehicles, and workshop reports.
- Ensure compliance with manufacturer SOPs, safety standards, and service quality requirements.
Key Skills Service Operations | Workshop Management | Team Management | EV Diagnostics | Customer Handling | Warranty Management | Technical Troubleshooting | PDI | Job Card Management | Spare Parts Coordination | Service Quality | Reporting
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks
- Cell phone reimbursement
Work Location: In person
📌 Service Manager (Vennala)
🏢 Simpa Energy India
📍 Vennala
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