? Hiring Alert | Service Desk L1 Support – Pune/Bangalore ? We are looking for IT Service Desk professionals for an L1 support role. ? Experience: 1–5 years (Mandatory in IT Service Desk / Tech Support) ? Location: Pune ? CTC: Up to 5.5 LPA (Based on experience; up to 30–35% hike) ? Notice Period: Max 15 days ? Shift: US / 24x7 Rotational | 100% WFO ? Mandatory Skills: ServiceNow Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking ? Role Highlights:

- L1 technical support via calls, chat & tickets • Password reset, account unlock, user support • O365 / Windows / Outlook / Teams troubleshooting • Incident handling & ServiceNow updates • SLA-based resolution & escalation ⚠️ Requirements:
- Excellent communication skills • Full time Graduate (Certificates mandatory) • Willingness to work in rotational shifts ? Interested candidates can share CV: ? Please mention subject line: Service Desk - Pune/Bangalore #Hiring #ServiceDesk #L1Support #ITJobs #PuneJobs #ServiceNow #Office365 #ActiveDirectory #ImmediateJoiners

📌 Service Desk Specialist-Support (Pune)
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📍 Pune