We are looking for an experienced Technical Coordinator / Service Coordinator to manage service operations, preventive maintenance, breakdown resolution, spare parts, and service team performance in the MHE industry.
Key Responsibilities
- Plan and monitor preventive maintenance activities to ensure timely PM compliance and reduce machine breakdowns.
- Conduct inspections to identify wear and tear and plan corrective actions.
- Handle machine breakdowns through root cause analysis and effective corrective measures.
- Conduct site visits to monitor machine performance and improve service reliability.
- Ensure service quality, safety compliance, and smooth day-to-day operations.
- Manage spare parts and tools inventory, including stock control and timely dispatch.
- Plan and validate spare requirements and monitor spare quality and repeated part failures.
- Manage and document petty cash expenses as per company policies.
- Lead, guide,
and develop service teams to improve technical skills and productivity.
- Drive cost reduction through optimized spare usage and maintenance practices.
- Ensure timely completion and submission of service reports through the MAP system.
- Monitor service quality through regular reviews and performance tracking.
- Identify opportunities for parts reuse, salvage, and process improvement.
Key Skills
- Team Leadership
- Technical Knowledge of Hydraulics, Electrical, Traction &
- Electronics
- Preventive &
- Breakdown Maintenance
- Root Cause Analysis
- Process Improvement
- Service Coordination
- Communication &
- Team Management
- Data Analysis &
- Reporting
- Spare Parts Management
Preferred: Candidates with relevant experience in the MHE / Material Handling Equipment industry will be preferred.