Profile - Service Co-ordinator [ Construction Equipment Industry
Location : Tonk, Karauli, Udaipur, Bhilwara
Key Responsibilities:
- Handling Service Engineers team deputation and provide customer service support.
- Assign Service Engineers based on location, machine type, skill and urgency.
- Prepare and manage daily engineer visit schedules.
- Update service calls in SAP/Service Portal.
- Prepare daily/weekly service reports and MIS.
- Escalate critical or delayed cases to the Service Manager.
Qualifications & Experience:
- Diploma / B.Tech in Mechanical / Automobile Engineering (preferred).
- 1-2 years of experience in service back-office / coordination role in construction equipment or automotive industry ( Freshers Can Also Apply)
- Experience with OEM dealer operations (JCB, Volvo, CAT, Komatsu, Hyundai, etc.) will be an advantage.
📌 Service Coordinator (Tonk)
🏢 JCB Rajesh Motors
📍 Tonk
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