Job Summary

Senior Technical Program Manager - Automatic Billing Updater (ABU) provides access to updated payment account credentials (card numbers and expiration dates) to partners like Acquirers, Merchants, and Payment facilitators so that they can consume/get the latest cardholder account information to ensure their customers' payment profiles are kept up to date, minimizing authorization failures when making card-not-present transactions. This role is responsible for managing the end-to-end delivery of key initiatives while managing the delivery & progress of agile teams and driving the best practices in the team.

Responsibilities

- You will conceptualize, rationalize, and drive execution of features to deliver engineering work across the portfolio in our scrum execution model.
- You will contribute to the strategies, design choices, and infrastructure necessary to build comprehensive and achievable execution plans to deliver high-profile recent features and capabilities for our customers.
- Management and execution against delivery plans and commitments.
- Operates in an Agile/Scrum environment, working across delivery squads, release roadmaps, associated OKRs, and collaboration with members of the product team.
- Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations.
- Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes.




- Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan.
- Conducts meaningful retrospectives; processes and recommends actions for the team to take, along with communicating pain points outside the team's control to leadership.
- Clearly articulate scope, timelines, dependencies, owners, and actions. Report progress to teams and senior leadership in regular cadence.
- Looked to as first point of contact for your team or area and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time.
- Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with.

Requirements

- Demonstrated ability to operate with independence and autonomy.
- Prior experience defining and building technical products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies.
- Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure the success of the project.




- Technical capability to effectively solve software engineering challenges, communicate with engineers, scope technical programs, and identify technical risks.
- Proven track record of data-driven decision-making and applying continuous improvement methodologies across teams.
- Enjoys diving deep to understand platforms' capabilities and underlying technologies.
- Expertise in Payments, IaaS, PaaS; huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus.
- Experience operating in an agile delivery model, including but not limited to sprints, releases, managing dependencies, roadmaps, and backlog prioritization.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Location

Pune, India

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Technical Program Manager (Pune)
🏢 Mastercard
📍 Pune