Job DescriptionHiring: ServiceNow Consultant / Senior Consultant

NLocation: Bangalore (Hybrid)

NExperience: 4–8 Years

NShift: General Shift

NRole: B2 – Senior Consultant / B3 – Lead Consultant

NPosition Summary

nWe are looking for an experienced ServiceNow Consultant to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have strong hands-on expertise in ServiceNow development, integrations, CMDB, Service Portal, and platform customization, along with experience in leading technical implementations and mentoring junior team members.

NKey Responsibilities

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- Configure and customizeServiceNow applications and modules.
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- Develop Business Rules,Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer workflows, Catalog Items, and Record Producers.
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- Build custom applications using App Engine.
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- Develop and enhance Service Portal and Employee Center components.
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- Design and implement REST, SOAP, IntegrationHub, Custom Spokes, and Webhook integrations.
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- Integrate ServiceNow with enterprise applications and cloud platforms.
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- Support CMDB implementation, governance, CSDM standards, Discovery, and Service Mapping.
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- Lead data migration, transformation, testing (ATF), SIT, UAT, and production deployments.
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- Troubleshoot platform issues and optimize ServiceNow instances.
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- Conduct technical workshops, effort estimations, code reviews, and mentor junior consultants.
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nRequired Experience

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- 4–8 years of overall IT experience.
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- Minimum 3–5 years of hands-on ServiceNow development experience.
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- Experience delivering at least two end-to-end ServiceNow implementations.
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- Experience working in Agile environments.
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nTechnical Skills

NServiceNow Modules

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- ITSM
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- ServiceCatalog
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- Incident, Change, Problem & Request Management
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nDevelopment

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- Advanced JavaScript (ES6+)
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- Script Includes
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- Business Rules
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- Client Scripts
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- UI Policies
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- Flow Designer
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- ServiceNow APIs
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nPortal & UI

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- Service Portal
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- Employee Center
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- AngularJS
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- HTML/CSS
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nPlatform Capabilities

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- IntegrationHub
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- App Engine
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- CMDB
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- Discovery
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- CSDM
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- ATF
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- Data Migration
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- Instance Hardening
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NIntegrations

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- REST APIs
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- SOAP APIs
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- OAuth Authentication
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- SSO Integrations
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NCertifications

nMandatory:

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- ServiceNow Certified System Administrator (CSA)
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nPreferred:

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- ServiceNow Certified Application Developer (CAD)
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nHighly Preferred:

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- Any Two CIS Certifications:
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- CIS-ITSM
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- CIS-Discovery
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- CIS-HRSD
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- CIS-CSM
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- CIS-SIR
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nSoft Skills

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- Solid analyticaland problem-solving skills
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- Excellent communicationand client-facing skills
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- Technical documentationexpertise
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- Mentoring and leadership capabilities
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- Strong collaboration and teamwork mindset
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nInterested candidates can share their resumes at: [email protected]

📌 Senior Servicenow Consultant 5+ (Bengaluru)
🏢 Dreampath Services
📍 Bengaluru