Hiring: ServiceNow Consultant / Senior Consultant

Location: Bangalore (Hybrid)

Experience: 4–8 Years

Shift: General Shift

Role: B2 – Senior Consultant / B3 – Lead Consultant

Position Summary

We are looking for an experienced ServiceNow Consultant to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have strong hands-on expertise in ServiceNow development, integrations, CMDB, Service Portal, and platform customization, along with experience in leading technical implementations and mentoring junior team members.

Key Responsibilities

- Configure and customize ServiceNow applications and modules. - Develop Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer workflows, Catalog Items, and Record Producers. - Build custom applications using App Engine. - Develop and enhance Service Portal and Employee Center components. - Design and implement REST, SOAP, IntegrationHub, Custom Spokes, and Webhook integrations. - Integrate ServiceNow with enterprise applications and cloud platforms. - Support CMDB implementation, governance, CSDM standards, Discovery, and Service Mapping. - Lead data migration, transformation, testing (ATF), SIT, UAT, and production deployments. - Troubleshoot platform issues and optimize ServiceNow instances. - Conduct technical workshops, effort estimations, code reviews, and mentor junior consultants.

Required Experience





- 4–8 years of overall IT experience. - Minimum 3–5 years of hands-on ServiceNow development experience. - Experience delivering at least two end-to-end ServiceNow implementations. - Experience working in Agile environments.

Technical Skills

ServiceNow Modules

- ITSM - Service Catalog - Incident, Change, Problem & Request Management

Development

- Advanced JavaScript (ES6+) - Script Includes - Business Rules - Client Scripts - UI Policies - Flow Designer - ServiceNow APIs

Portal & UI

- Service Portal - Employee Center - AngularJS - HTML/CSS

Platform Capabilities

- IntegrationHub - App Engine - CMDB - Discovery - CSDM - ATF - Data Migration - Instance Hardening

Integrations

- REST APIs - SOAP APIs - OAuth Authentication - SSO Integrations

Certifications

Mandatory

- ServiceNow Certified System Administrator (CSA)

Preferred

- ServiceNow Certified Application Developer (CAD)

Highly Preferred

- Any Two CIS Certifications: - CIS-ITSM - CIS-Discovery - CIS-HRSD - CIS-CSM - CIS-SIR

Soft Skills

- Solid analytical and problem-solving skills - Excellent communication and client-facing skills - Technical documentation expertise - Mentoring and leadership capabilities - Strong collaboration and teamwork mindset

Interested candidates can share their resumes at: [email protected]

📌 Senior ServiceNow Consultant 5+ (Bengaluru)
🏢 Dreampath Services
📍 Bengaluru