– BUSINESS DEVELOPMENT EXECUTIVE

Company: Joy N Crew Vacations LLP

Location: Pune | Work from Office

Employment Type: Full time

Preferred Experience: 2–5 years in sales or business development within Travel & Tourism

Industry Requirement: Travel & Tourism experience is mandatory.

About the Role

We are looking for a proactive, target-driven Business Development Executive to identify new business opportunities, acquire clients and travel partners, and generate profitable bookings. The role involves prospecting, client meetings, proposal preparation, follow-ups, negotiations, and relationship management for domestic and international travel products.

Key Responsibilities

1. New Business Development

- Identify and approach potential clients, travel agents, corporate organisations, educational institutions, and other relevant business partners.
- Generate qualified leads through outbound calls, networking, referrals, field visits, and digital outreach.
- Understand customer travel requirements, budgets, preferences, and decision timelines.
- Schedule meetings, present company offerings, and convert opportunities into confirmed business.
- Develop an assigned territory or client portfolio to achieve monthly sales targets.

2. Travel Sales and Conversion

- Promote domestic and international holiday packages, customised tours, group departures, corporate travel, and educational tours.
- Coordinate with the Products and Operations teams to prepare suitable itineraries and competitive quotations.
- Follow up consistently on enquiries, proposals, and pending booking decisions.
- Negotiate within approved pricing and discount limits while protecting booking margins.
- Clearly communicate package inclusions, exclusions,



payment schedules, and cancellation terms.

3. Partner and Client Relationship Management

- Build and maintain relationships with travel agents, corporate contacts, institutions, and direct customers.
- Support onboarding and activation of new business partners.
- Share relevant packages, destination updates, promotional offers, and departure schedules.
- Generate repeat bookings and referrals through regular engagement and responsive service.
- Identify opportunities to expand business within existing accounts.

4. Booking Coordination and Collections

- Ensure accurate collection and handover of customer requirements and booking information.
- Coordinate with Operations, Ticketing, Visa, and other internal teams for smooth booking execution.
- Follow up on customer and partner payments according to agreed schedules.
- Escalate service concerns promptly and coordinate their resolution.
- Ensure all customer commitments are aligned with confirmed availability and company approvals.

5. CRM and Reporting

- Maintain updated records of leads, meetings, quotations, follow-ups, and booking status in the CRM.
- Submit regular reports on sales activities, pipeline, conversions, revenue, and collections.
- Track reasons for lost business and share recommendations for improvement.




- Monitor competitor offerings and customer preferences to identify new opportunities.

Candidate Requirements

- Relevant sales or business development experience with a travel agency, tour operator, holiday company, or travel management business.
- Working knowledge of domestic and international destinations, holiday packages, and travel booking processes.
- Proven ability to generate leads, conduct client meetings, and close sales.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Ability to work towards revenue targets and manage multiple enquiries effectively.
- Familiarity with CRM systems, MS Excel, email communication, and proposal preparation.
- Willingness to undertake field visits and travel for business development.
- Graduate in any discipline; a qualification in Travel & Tourism will be an advantage.
- An existing network of travel agents, corporate clients, or institutional contacts will be preferred.

Key Performance Indicators

- Qualified leads generated and client meetings completed.
- New clients and active partners acquired.
- Enquiry-to-booking conversion rate.
- Monthly revenue and gross margin achievement.
- Repeat bookings and referral business.
- Timely payment collections.
- Follow-up consistency and CRM accuracy.

How to Apply Interested candidates should email their updated CV to [email protected].

Email Subject: Application – Business Development Executive – [Your Name]

Please mention your current CTC, expected CTC, notice period, current location, and relevant travel sales experience.

Only candidates from the Travel & Tourism industry will be considered.

📌 Senior Business Development Executive (Pune)
🏢 Joy-N-Crew Vacations
📍 Pune