Senior Account Manager /n About Us /n Founded in 2013, Datawrkz is a rapidly growing global digital advertising solutions company with a strong presence in India, the US, and the UK. Acquired by Nazara Technologies in 2022 and further strengthened by the acquisition of S&T; in the UK, we continue to expand our global footprint and capabilities. /n Led by industry veterans, Datawrkz partners with advertisers and publishers to solve complex marketing challenges across industries. We specialize in full-funnel advertising with a strong focus on delivering measurable outcomes. /n Our expertise spans Search, Social, Programmatic, and cutting-edge platform partnerships (including Google, Meta, The Trade Desk, Amazon DSP, Vizibl, Ignition, and others) - enabling us to deliver innovative, performance-driven solutions.

With over a decade of experience, our team of Performance Specialists combines analytical rigor with deep product knowledge to help mid-market clients and global brands achieve their marketing goals. /n Learn More About Us /n datawrkz.com/careers /n datawrkz.com/company /n LinkedIn /n mediawrkz.com /n Join Our Managed Services Team /n Demand Side Managed Services is at the forefront of delivering cutting-edge digital marketing services to our clients.

Joining Managed

Services means working on global projects, leveraging cutting-edge technologies, and shaping the digital marketing landscape for our clients. Expect a culture of continuous learning, collaboration with diverse talents, and impactful contributions to the success of both Datawrkz and our clients. If you thrive on innovation and seek a role where you will make a real difference, the Managed Services team wants to speak with you. /n Role Overview /n Lead the Account Management function for your portfolio - the clients and the team behind them.

This is a lead role, and the track into pod leadership. /n While the Performance Manager owns the deep campaign analysis, you own the client outcome.

Three things define success here: /n /n

- Keep the clients you have, and grow them.

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- Be the person the client trusts, and the one who handles the difficult conversations.

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- Keep the portfolio running cleanly, with nothing falling through the cracks.





/n /n The role is for someone who takes ownership without being asked and surfaces problems early, while they're still small. /n Key Responsibilities /n Client Ownership & Communication /n /n

- Own a portfolio of clients - accountable for retention, satisfaction, and revenue growth

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- Lead client calls, WBRs/QBRs, and performance evaluations against the client's objectives.

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- Build real relationships across client stakeholders - marketing, growth, and CXO level

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- Run the tough client conversations directly - pricing pushback, scope disputes, escalations that need a firm answer.

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- Own escalations. Be the calm, credible voice of the customer inside Datawrkz when things go wrong.

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- Build and present client proposals grounded in performance data and market analysis

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/n /n Operations & Performance Oversight /n /n

- Track performance against CVR, CAC, LTV, ROAS. Flag deviations before the client does.

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- Own the insight-to-outcome loop: take what the Performance Manager surfaces, drive it into action, and report back to the client on what actually changed.

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- Read the numbers well enough to bridge AM and PM, without needing either side to interpret for you.

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- Partner closely with Adops, Performance Manager, Analysts, and Sales to close execution gaps and drive account growth.

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- Own the operating cadence per account - reporting timelines, review schedules, pacing checks, without needing reminders.

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- Turn performance data into a business narrative with insights and recommendations.

/n /n Team Leadership /n /n

- Lead the AM team on your portfolio. Set the standard, allocate the work, and own how they show up with clients.

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- Be the first escalation point. Issues stop with you before they reach the pod lead.

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- Coach the AMs on your team: review their QBR prep,



enable them, help them handle escalations themselves next time.

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- Represent Account Management in planning with the Performance Manager and Adops leads. Shape the plan..

/n /n What separates a high performer here /n /n

- Walks into a QBR already knowing what the client will ask, with the answer ready.

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- Treats an escalation as a chance to rebuild trust, not a fire to put out and move past.

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- Spots the growth opportunity in the data before anyone else does.

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- Pushes back on execution teams when delivery doesn't match what was promised.

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- Makes the AMs on their team better. The coaching shows up in how the team handles clients

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- Says the difficult thing to the client early, while it's still fixable.

/n /n Skills and Experience /n /n

- 4+ years in Account Management within digital advertising, digital media, or analytics, including experience owning complex or high-stakes accounts.

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- Experience leading a team, or informally leading and developing others alongside your own book.

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- Proven track record leading client conversations and turning performance data into a business story.

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- Solid problem-solving with a real track record of driving client engagement.

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- Experience managing high-pressure situations, including client escalation resolution.

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- Exceptional written, verbal, and presentation skills.

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- Strong organizational discipline. Manages multiple accounts and threads without things slipping.

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- Experience working with US and/or UK clients or markets.

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- Familiarity with digital advertising platforms is mandatory.

/n /n Compensation and Benefits /n /n

- Medical Insurance Coverage of ₹3,00,000 for individual, spouse, and kids, with the option to include parents and increase coverage to ₹5,00,000

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- Performance-driven compensation with upside linked to revenue/gross margin

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- Professional development support, including reimbursement for relevant certifications/courses

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- A flexible, outcome-oriented work culture, supported by a global leadership team.

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- Onsite perks: meals, recreation, and an open, collaborative environment

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📌 Senior Account Manager - Digital Advertising & Client Services (Bengaluru)
🏢 Datawrkz
📍 Bengaluru