Company: PMJ Jewels

Location: Somajiguda,Hyderabad

Department: Sales & Business Development

Employment Type: Full-time

Role Overview

We are seeking a driven and customer-centric In-Store Business Development Executive to spearhead the promotion and enrollment of the Golden Peacock Jewellery Purchase Plan. In this role, you will be the primary point of contact for walk-in customers, educating them on the financial benefits of our 11-month advance payment scheme. Your goal is to maximize plan subscriptions, build long-term customer relationships, and drive future gold and diamond sales through the program.

Key Responsibilities

1. Customer Engagement & Pitching

- Actively approach and engage with walk-in customers on the showroom floor to introduce the Golden Peacock Jewellery Purchase Plan.
- Clearly articulate the plan's perks, terms, maturity periods, and loyalty rewards (e.g., the 1-month loyalty reward upon completion of 11 installments).
- Consult with customers to understand their upcoming milestones (weddings, anniversaries) and tailor the pitch to show how the plan makes purchasing exquisite jewellery more accessible.

2. Sales & Target Achievement

- Meet and exceed monthly and quarterly enrollment targets for the purchase plan.
- Convert casual walk-ins and one-time buyers into loyal, long-term subscribers by highlighting the exclusive discounts and zero-wastage benefits (if applicable).
- Guide customers to appropriate monthly subscription tiers (e.g., minimum commitments to premium brackets) based on their budget and future jewellery requirements.

3. Relationship Management & Follow-up

- Maintain a detailed CRM database of leads,



existing subscribers, and prospective clients.
- Conduct regular, polite follow-ups via phone or messaging for monthly payment reminders, maturity notifications, and early redemption queries.
- Ensure a seamless redemption experience when the plan matures after 330 days, personally assisting customers on the floor with their final jewellery purchases.

4. Operations & Compliance

- Assist customers with the enrollment documentation, ensuring strict KYC compliance (collection of valid photo IDs, address proofs, and PAN cards for larger amounts).
- Manage the issuance of digital or physical Passbooks and ensure accurate payment receipts are generated for cash, card, or ACH transactions.
- Coordinate with the store manager and accounts team to resolve any payment discrepancies, missed installments, or plan transfers.

Qualifications & Skills

- Experience: 2–4 years of experience in retail sales, business development, or financial product sales. (Experience in the jewellery sector, chit funds, or banking/insurance is highly preferred).
- Education: Bachelor’s degree in Business, Marketing, or a related field.
- Communication: Exceptional verbal communication skills in English and the regional language.
- Core Competencies: Strong persuasive abilities, customer empathy, relationship-building skills, and a target-driven mindset.
- Tech-Savvy: Comfortable using CRM software, point-of-sale (POS) systems, and basic MS Office applications.

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

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