Job Summary

We are seeking a skilled qualified for the role of SDM-IOA Delivery with 10 to 12 years of experience. The ideal candidate will have expertise in MS Office and a strong understanding of Auto - Compliance and Risk Auto - Claims and Property & Casualty Insurance. This hybrid role requires working night shifts with no travel involved.

Responsibilities

- Oversee the delivery of services in alignment with client expectations and company standards.
- Ensure the seamless integration of MS Office tools to enhance operational efficiency.
- Manage and optimize processes related to Auto
- Compliance and Risk to mitigate potential issues.
- Coordinate with cross-functional teams to streamline Auto
- Claims processes ensuring timely and accurate resolutions.
- Implement strategies to improve Property & Casualty Insurance operations focusing on customer satisfaction and compliance.
- Monitor project progress and provide regular updates to stakeholders ensuring transparency and accountability.
- Utilize data-driven insights to identify areas for improvement and drive continuous process enhancements.
- Collaborate with team members to develop innovative solutions that address complex challenges in the insurance domain.




- Facilitate training sessions to enhance team capabilities and ensure alignment with industry best practices.
- Provide expert guidance on the application of MS Office tools to support project objectives and deliverables.
- Ensure adherence to company policies and regulatory requirements maintaining a high standard of compliance.
- Engage with clients to understand their needs and tailor solutions that meet their specific requirements.
- Foster a collaborative work environment that encourages knowledge sharing and professional growth.

Qualifications

- Demonstrate proficiency in MS Office with the ability to leverage its features for operational excellence.
- Possess a strong understanding of Auto
- Compliance and Risk with experience in implementing effective risk management strategies.
- Have experience in Auto
- Claims with a focus on process optimization and customer satisfaction.
- Exhibit knowledge of Property & Casualty Insurance with the ability to drive improvements in service delivery.
- Display excellent communication skills with the ability to engage effectively with clients and team members.
- Show a commitment to continuous learning and staying updated with industry trends and best practices.

Certifications Required Microsoft Office Specialist Certification

📌 SDM-IOA Delivery (Pune)
🏢 Cognizant
📍 Pune