OCM – Program Communications Lead (S/4HANA Greenfield Implementation) /n Role: /n Program Communications Lead – Organizational Change Management (OCM) /n Responsibilities: /n /n

- Lead end-to-end communication strategy for S/4HANA Greenfield transformation program

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- Define and manage program-wide communication roadmap aligned with program milestones

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- Drive executive communication and leadership messaging across stakeholders

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- Establish communication governance, standards, and templates

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- Ensure consistent and timely communication across all program workstreams

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- Oversee communication channels including newsletters, townhalls, leadership updates

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- Drive stakeholder engagement through targeted communication plans

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- Support cutover and hypercare communication strategy

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- Collaborate closely with Change Lead, Change Partners, and PMO

/n /n Key Responsibilities: /n /n

- Develop comprehensive communication strategy and plan

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- Design and manage communication calendar across program lifecycle

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- Create executive-level presentations, SteerCo decks, and leadership messaging

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- Oversee development of communication artifacts (emails, newsletters, FAQs)

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- Govern messaging consistency across global regions and teams

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- Track communication effectiveness and engagement metrics

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- Enable communication campaigns aligned with releases and deployments

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- Mentor and guide communication support team members

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- Provide updates to program governance and leadership forums

/n /n Requirements: /n /n





- 10+ years of experience with strong focus on OCM communications

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- Proven experience leading communications for SAP S/4HANA programs

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- Strong storytelling and executive communication skills

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- Experience handling global stakeholder communication

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- Ability to create leadership-ready content (SteerCo, CXO briefings)

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- Experience in large transformation programs

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- Familiarity with change frameworks (ADKAR/Prosci)

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- Strong proficiency in MS Office (PowerPoint, Word) and collaboration tools

/n /n Project-Specific Requirements: /n /n

- Experience in S/4HANA Greenfield implementation programs

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- Ability to manage communication across multiple releases/waves

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- Experience with structured program governance communication

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- Understanding of integration with training, readiness, and change activities

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- Exposure to digital communication tools and platforms

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- Experience in crisis communication and cutover messaging

/n /n Account Context: /n /n

- Large-scale SAP S/4HANA Greenfield transformation

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- Multi-country rollout with diverse stakeholders

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- High focus on explicit, consistent program communication

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- Executive-level stakeholder engagement and reporting

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- Phased rollout and release-based implementation approach

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- Close collaboration with PMO, Functional, and OCM teams

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- Transition from legacy to S/4HANA environment

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- Emphasis on communication effectiveness and adoption outcomes

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