Salon Manager – Job DescriptionPosition Summary The Salon Manager is responsible for the overall operations, sales performance, customer experience, team management, and profitability of the salon. The role ensures smooth day-to-day functioning while maintaining brand standards, service quality, hygiene, and staff productivity.

Key ResponsibilitiesOperations Management

- Open and close the salon as per company SOP.
- Ensure salon cleanliness, hygiene, maintenance, and ambience standards.
- Monitor appointment scheduling and customer flow.
- Maintain stock levels of products, consumables, and retail items.
- Ensure accurate billing and cash management.

Sales & Revenue Growth
- Achieve monthly revenue and service targets.
- Drive retail product sales and package sales.
- Monitor daily sales performance and take corrective actions.
- Promote ongoing offers, memberships, and loyalty programs.
- Increase customer retention and repeat visits.

Team Management
- Supervise salon staff and ensure discipline.
- Conduct daily team briefings and performance reviews.
- Train staff on customer service, consultation, retail sales, and SOPs.
- Manage attendance, leave, and shift schedules.
- Motivate the team to achieve targets.

Customer Experience
- Ensure every client receives a skilled consultation.
- Resolve customer complaints promptly and effectively.
- Monitor customer feedback and online reviews.




- Maintain high standards of hospitality and service quality.

Inventory & Compliance
- Track product consumption and inventory usage.
- Prevent wastage and stock pilferage.
- Ensure compliance with company policies and audit requirements.
- Maintain service records, reports, and documentation.

Reporting
- Share daily sales, attendance, and operational reports.
- Track key performance indicators (KPIs) including:
- Revenue achievement
- Average bill value
- Retail sales percentage
- Client retention
- Staff productivity
- Customer satisfaction scores

Required Skills
- Leadership and team management
- Sales and target achievement
- Customer relationship management
- Inventory management
- Communication and problem-solving skills
- Knowledge of salon services, hair care, skin care, and beauty products

Qualifications
- Graduate or Diploma holder preferred.
- Minimum 2–5 years of salon, retail, or service industry management experience.
- Experience in handling sales targets and team management is preferred.

Key Performance Indicators (KPIs)
- Monthly Revenue Achievement
- Retail Product Sales
- Client Retention Rate
- Team Productivity
- Customer Satisfaction
- Inventory Control
- SOP Compliance
- Profitability of the Salon

Pay: ₹25,000.00 - ₹37,301.52 per month

Work Location: In person

📌 Salon Manager Location: Thubrahalli (Bengaluru)
🏢 Green Trends Unisex Salon
📍 Bengaluru