Role & responsibilities

Key Responsibilities

- Maintain, configure, troubleshoot, and optimize the Salesforce platform to ensure reliable business operations.

- Provide day-to-day Salesforce support by managing user requests, resolving incidents, and handling support tickets.

- Manage users, profiles, roles, permission sets, queues, public groups, sharing rules, and security configurations.

- Configure and maintain custom objects, custom fields, page layouts, record types, Lightning Record Pages, Dynamic Forms, validation rules, formula fields, and approval processes.

- Develop, and optimize Salesforce Flow automations to streamline business processes.

- Develop, maintain, and enhance Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, and Scheduled Jobs for business-specific requirements.

- Develop and maintain Lightning Web Components (LWC) to deliver intuitive and responsive user interfaces.

- Write efficient SOQL and SOSL queries for reporting, troubleshooting, and data retrieval.

- Support Salesforce integrations with third-party applications using REST APIs, Named Credentials, Connected Apps, and Platform Events.

- Assist in data migration, data cleansing, duplicate management, and overall data quality initiatives using Data Loader and Data Import tools.

- Troubleshoot production issues using Debug Logs, Developer Console, Salesforce Inspector, and platform monitoring tools.

- Participate in release management activities including deployments through Salesforce DevOps and GitHub.

- Collaborate with business users to gather requirements, analyze business processes, and recommend scalable Salesforce solutions.

- Prepare technical documentation, configuration documents,



deployment notes, and knowledge articles.

- Support User Acceptance Testing (UAT), regression testing, and Salesforce seasonal release validation.

- Familiar with Salesforce development best practices, coding standards, governance policies, and security guidelines.

Required Qualifications

- Bachelors degree in computer science, Information Technology, Engineering, or a related field.

3 to 5 years of hands-on experience in Salesforce Administration and Platform Development.

- Strong experience working with Salesforce Lightning Experience.

- Hands-on experience with:

- Development, Administration &
- Configuration o User Access &
- Security Management o Flow Builder &
- Process Automation o Validation Rules, Formula Fields &
- Approvals o Reports &
- Dashboards o Data Management o Lightning App Builder o Apex Development o Lightning Web Components (LWC) o SOQL/SOSL

- REST API Integrations o Git &

- CI/CD Practices

- Hands-on experience developing Apex Classes, Apex Triggers, Test Classes, and SOQL queries.

- Experience developing Lightning Web Components (LWC).

- Experience with Salesforce REST APIs and third-party system integrations.

- Good understanding of Salesforce deployment methodologies, Sandbox management, and Change Sets.

- Experience using VS Code, Salesforce Extensions,



Salesforce CLI, and Git.

- Good troubleshooting, analytical, problem-solving, and communication skills.

- Ability to work independently while collaborating effectively with crossfunctional teams.

Preferred Qualifications

- Salesforce Certified Administrator (ADM 201).

Salesforce Platform App Builder Certification.

- Salesforce Platform Developer I Certification.

- Experience working with Sales Cloud and Service Cloud.

- Experience with Azure DevOps, GitHub, or Copado deployment pipelines.

- Exposure to Agile/Scrum development methodology.

- Basic knowledge of CI/CD practices for Salesforce deployments.

- Exposure to OmniStudio, Experience Cloud, or Salesforce AI capabilities will be an added advantage.

Key Skills

- Salesforce Development, customization and administration

- Apex, LWC, SOQL/SOSL

- Flows &
- Automation

- Lightning App Builder

- Reports &

- Dashboards

- Sales Cloud &

- Service Cloud

- API Integrations

- Data &

- Security Management

- Git, Salesforce CLI &

- CI/CD

- Debugging, Troubleshooting &

- Stakeholder Management

What We Offer

- Chance to work on enterprise-scale Salesforce transformation initiatives.

- Exposure to Salesforce administration, customization, development, and enterprise integrations.

- Collaborative and technology-driven work environment with experienced Salesforce Architects and Developers.

- Career growth through challenging implementation and digital transformation projects.

Learning opportunities across Salesforce Platform, AI capabilities, DevOps, and cloud technologies.

Preferred candidate profile

📌 Salesforce Associate (Delhi)
🏢 Symbiosis Management Consultants
📍 Delhi