Role Overview The Sales Operations & Order Management Executive will act as a central coordination point between our Sales, Vendor Management, and Operations teams.

The primary responsibility of this role is to ensure that:

- Sales leads are properly captured and updated in CRM.
- Client and opportunity information remains complete and accurate.
- Ongoing orders are tracked at every stage.
- Internal teams provide timely updates.
- Management has clear visibility of the sales pipeline and order status.
- Important follow-ups, commitments, and deadlines are not missed.

The ideal candidate should be comfortable working with people as well as data — someone who enjoys coordination, Excel, reporting, structured systems, and regular follow-ups.

Key Responsibilities

1. CRM Management & Sales Coordination

- Coordinate with the sales team to collect daily lead and opportunity information.
- Enter and update leads, client details, follow-up status, quotations, and order information in CRM.
- Ensure CRM information is updated accurately on a daily basis.
- Follow up with sales team members for incomplete or pending CRM information.
- Maintain a structured company database of clients, leads, opportunities, and orders.
- Help create and continuously improve the CRM structure, fields, formats, and reporting system.
- Ensure CRM data is reliable and useful for management review and decision-making.

2. Order Management & Tracking Maintain complete visibility of confirmed and ongoing orders from order confirmation to final delivery.





Responsibilities include

- Maintain a centralized tracker for all ongoing orders.
- Coordinate with Sales, Vendor Management, Procurement, and Operations teams for updates.
- Regularly update order timelines and status. Identify delays, pending actions, and dependencies.
- Follow up with the concerned team members to close pending actions.
- Escalate important delays or bottlenecks to management.
- Ensure all important client commitments are properly recorded.

3. MIS & Reporting Prepare clear and structured daily, weekly, and monthly reports for management.

Reports may include

- Recent leads generated
- Active opportunities
- Pending client follow-ups
- Pending quotations
- Confirmed orders
- Order value
- Payment status
- Production status
- Shipment status
- Delayed orders
- Upcoming deliveries
- Pending internal actions

The candidate should be comfortable preparing and maintaining:

Excel trackers

Google Sheets

CRM reports

Management summaries

Sales dashboards

Order status reports

Basic presentations and

Word documents

Pay: ₹32,000.00 - ₹37,000.00 per month

Ability to commute/relocate

- Manesar, Haryana (Manesar): Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
- Salary Per month is Rs 32,000 to Rs 35,000 per month. Is this acceptable?

Experience:
- B2B sales: 2 years (Required)

Language:
- English (Preferred)

Location:
- Manesar, Haryana (Manesar) (Required)

Work Location: In person

📌 Sales Operations & Order Management Executive (Manesar)
🏢 BLACKTIE ECOM
📍 Manesar