Role & responsibilities

- Manage incoming enquiries and marketing-generated leads.
- Contact prospects promptly and understand their requirements.
- Qualify leads based on product, application, specification, quantity, location, current supplier and purchase timeline.
- Follow up systematically on quotations, samples, trials and commercial discussions.
- Reactivate dormant customers and prospects.
- Identify opportunities within existing customers for additional products, sizes and applications.
- Coordinate with the Sales Manager for customer meetings and trials.
- Maintain accurate lead stages, next actions and follow-up dates in the CRM.
- Monitor ageing of open enquiries and ensure timely follow-up.
- Collect feedback from prospects and customers regarding pricing, quality, specifications and competitors.
- Prepare weekly lead conversion and follow-up reports.




- Work closely with Marketing to provide feedback on lead quality.
- Work closely with Sales Operations to maintain accurate CRM data.

Preferred candidate profile

- 24 years of experience in inside sales, customer follow-up, business development, sales coordination or B2B sales.
- Experience in manufacturing, industrial products, metals, engineering or building materials preferred.
- Robust communication and follow-up skills.
- Highly organized and persistent.
- Good understanding of Excel/Google Sheets and CRM systems.
- Comfortable communicating with purchase managers, business owners and other decision makers.
- Graduate qualification preferred.

📌 Sales Executive (Mumbai)
🏢 Masters India
📍 Mumbai