Key Responsibilities

- Handle and coordinate customer enquiries received by the sales team.

- Maintain and regularly update the enquiry / lead tracker.

- Coordinate with customers and internal teams to ensure timely response to enquiries.

- Understand the basic requirement of the customer and collect necessary information for further processing.

- Coordinate with Sales, Engineering and other internal teams for preparation of quotations and proposals.

- Ensure all required technical and commercial information is available before proposal submission.

- Track quotations and proposals submitted to customers and ensure timely follow-up.

- Coordinate customer meetings, discussions and follow-up actions.

- Maintain proper records of customer communication, enquiries, quotations and follow-ups.

- Ensure every enquiry has a defined next action and does not remain unattended.

- Follow the complete enquiry cycle:

Enquiry → Requirement Collection → Technical Coordination → Proposal → Follow-up → Negotiation → Closure

- Prepare periodic MIS reports covering enquiries, quotations, pending follow-ups and closures.

- Support the sales team in maintaining an organised and disciplined sales pipeline.

- Coordinate internally to ensure customer commitments and timelines are followed.

- Perform other sales coordination activities as required by the management.

Candidate Profile





- Engineering qualification preferred.

- 2–5 years of experience in Sales Coordination / Sales Support / Sales Operations.

- Experience in industrial automation, machinery, engineering products or B2B sales will be an advantage.

- Strong coordination and follow-up skills.

- Good verbal and written communication skills.

- Positive working knowledge of MS Excel and MS Office.

- Strong documentation and organisational skills.

- Ability to manage multiple enquiries and priorities simultaneously.

- Should be proactive, disciplined and detail-oriented.

- Ability to coordinate effectively with customers and multiple internal departments.

Key Competencies

- Sales Coordination

- Customer Communication

- Follow-up & Lead Management

- Documentation

- Internal Coordination

- MS Excel / MIS

- Time Management

- Attention to Detail

- Problem Solving

- Ownership & Accountability

Key Performance Indicators

- Timely response to customer enquiries.

- Accuracy and completeness of enquiry documentation.

- Timely preparation and submission of proposals.

- Follow-up effectiveness.

- Enquiry-to-proposal conversion support.

- Timely updating of sales trackers and MIS.

- Reduction in unattended / pending enquiries.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Coordinator (Navi Mumbai)
🏢 Pu0026N Consultancy
📍 Navi Mumbai