Customer Interaction : Greet walk-in clients, understand their budget or design preferences, and guide them through gold, diamond, gemstone, or silver collections.
Product
Styling & Consulting : Educate customers on jewellery details, including karat purity, diamond cuts, certifications (e.g., BIS Hallmark, GIA), and metal weights. Sales & Billing : Close sales effectively, calculate making charges or discounts, generate invoices, and process cash or card payments.
Inventory Control : Conduct meticulous daily opening and closing stock counts of high-value items to prevent discrepancies. Merchandising & Display : Arrange counter displays attractively, maintain pristine cleanliness, and ensure items are safely locked away at closing.
Customer
Relations (CRM) : Follow up on custom designs, coordinate repair/polishing requests, and maintain long-term relationships for repeat business.