Rooi Rang is a growing, retail-first artisanal products brand bringing the beauty of Indian craftsmanship to contemporary customers.
We are looking for a Sales and customer experience executiveto join our team at Rooi Rang, Pune. This role is ideal for someone with a genuine love for Indian textiles, handmade products, and craftsmanship, along with a natural interest in working with people.
Position: Sales and customer experience executive
Location: Rooi Rang Studio, Baner, Pune
Employment : Full Time | On Site
Experience : 1-4 Years
Education: B.Com / BBA / B.SC./ B.M.S./ Retail Managemnt and related eductaion
Key Responsibilities
- Understand customer requirements and guide them through product discovery, selection, and purchase.
- Drive sales by building genuine customer relationships and helping customers make informed choices.
- Develop robust product knowledge and communicate the craftsmanship, details, and story behind our products.
- Manage inventory, stock movement, and regular stock updation.
- Conduct quality checks of garments and products.
- Ensure accurate product information across physical stock and the website.
- Handle barcoding, tagging, product organization, and stock records.
- Maintain the presentation and organization of products in the studio.
- Support website updates and routine studio operations.
Who are we looking for:
- A genuine love for ethnicwear, Indian textiles, handmade products, and traditional craftsmanship.
- 1–4 years of experience in sales, retail, fashion, customer experience, or store operations.
- Strong communication and interpersonal skills.
- Customer-focused, responsible, organized, and willing to take ownership.
- Curious about Indian textiles, techniques, craftsmanship, and jewellery.
- Strong attention to detail, particularly in product handling, QC, and inventory.
- Comfortable with computers, Excel/Google Sheets, WhatsApp, and basic website management.
- Fresh graduates with a relevant qualification and a robust interest in ethnicwear, handmade products, and retail are encouraged to apply.
Why Rooi Rang? At Rooi Rang, selling is about more than a transaction. It is about helping customers discover the people, places, stories, and craftsmanship behind every piece.
If you genuinely love ethnicwear, handmade products, Indian craftsmanship, and working with people, we would love to hear from you.
To apply
Email CV:
[email protected]
Whatsapp CV: (phone hidden)
Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Retail sales and customer service (Pune)
🏢 RooiRang Collectives
📍 Pune