Company Description Secure Bima is a next-generation insurtech company focused on serving the evolving insurance needs of “new Bharat.” The organization leverages technology to make insurance more accessible, transparent, and user-friendly for customers across diverse regions and backgrounds.

Secure

Bima aims to simplify complex insurance products and deliver value-driven solutions tailored to local markets. Team members work in an innovative environment where customer-centricity and digital-first thinking drive growth and impact.

Joining Secure

Bima offers the opportunity to contribute to a quick-growing sector while helping redefine how insurance is delivered in India.

Role Description The Relationship Manager is a full-time, on-site position based in Chandigarh. This role is responsible for building and maintaining strong relationships with customers, partners, and internal stakeholders to support business growth and customer satisfaction. Day-to-day tasks include explaining insurance products, understanding customer requirements, providing tailored recommendations, and assisting customers throughout the policy lifecycle, from onboarding to claims support.

The Relationship

Manager will also follow up on leads, manage a portfolio of accounts, handle customer queries and escalations, and collaborate with sales and operations teams to ensure seamless service delivery.



The role requires consistent on-ground presence, proactive communication, and adherence to company policies and regulatory guidelines.

Qualifications

- Proven experience in client relationship management, account handling, or customer success in financial services, insurance, or a related sector.
- Strong communication, interpersonal, and negotiation skills, with the ability to build trust and rapport with diverse customer groups.
- Ability to understand and explain insurance products clearly, with basic knowledge of insurance principles and regulatory requirements (IRDAI familiarity is a plus).
- Comfort with using digital tools, CRM systems, and mobile or web applications to manage leads, track interactions, and document customer information.
- Results-oriented mindset with strong follow-through, time management, and problem-solving skills.
- Bachelor’s degree in Business, Finance, Marketing, or a related field; relevant certifications in insurance or financial services are an advantage.
- Fluency in English and local languages used in Chandigarh and surrounding regions; ability to adapt communication style to different customer segments.
- Willingness to work on-site full time in Chandigarh and occasionally travel locally for client meetings or partner visits as required.

📌 Relationship Manager (Chandigarh)
🏢 Secure Bima
📍 Chandigarh