Job Responsibilities; Welcome customers and manage the reception desk. Handle incoming calls, WhatsApp enquiries and customer queries. Schedule vehicle service appointments. Prepare and maintain customer records and job cards.
Coordinate with the service manager and workshop team. Inform customers about vehicle service status and delivery timings. Prepare basic estimates, invoices and billing details. Maintain daily customer visit and service records.
Handle customer feedback and ensure a positive customer experience. Assist in general office administration and front-desk operations. Requirements; Minimum 12th pass; graduate preferred. Valuable communication skills in Hindi and English.
Basic computer knowledge, MS Office and WhatsApp. Pleasant personality and good customer-handling skills. Previous experience in a car service centre, automobile dealership or front office is preferred.
Freshers with good communication skills may also apply.