Skill Requirements /n /n

- Deep understanding of data, metrics, and KPIs, with the ability to define metrics for current age development environments, including automation of data collection

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- Proficiency in Microsoft Excel (basic, advanced, and VBA), Minitab

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- Hands on experience with data analysis and visualization tools such as Power BI

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- Experience in creating Process Performance Baselines (PPBs), building Process Performance Models (PPM), forecasting models, and developing Power BI dashboards

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- A Strong grasp of various lifecycle models including development, testing, and managed services

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- Familiarity with quality frameworks like ISO 9001, CMMI

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- Excellent analytical, communication, and stakeholder engagement skills

/n /n Role Scope & Critical Capabilities /n /n

- The incumbent will operate as the enterprise Metrics SME with accountability:

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- Defining and operationalizing KPIs and metrics for contemporary, automation driven delivery environments

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- Collect, validate, analyze and drive across lifecycle wise metrics delivery models (Agile, Dev,



Testing, Maintenance, etc.)

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- Advanced data analysis using Excel (including VBA) and Minitab

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- Designing report and deploying analytics solutions on Power BI/Tableau to support decision making

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- Prepare and publish reports such as PPBs, PPMs, Quality Index, Benchmark Reports and forecast models

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- Leveraging AI enabled metrics and analytics (value add)

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- Ensuring alignment with ISO 9001, CMMI, and other quality frameworks

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- Collaborate with stakeholders to ensure timely and accurate metrics dissemination.

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- Identify trends, anomalies, and improvement opportunities from metrics data.

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- Support internal audits and assessments with relevant metrics documentation and insights.

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- Preferred credentials include certifications in Quality Management, ATM, Six Sigma, Statistics, or Process Excellence.

/n /n Job Location :: Chennai / Bangalore / Hyderabad / Pune

📌 Quality Consultant - Metrics Council (Pune)
🏢 Tech Mahindra
📍 Pune