Process Expert - AI And Automation Prospect Identification (Pre-Sales)

Key Responsibilities

Deep-dive into specific business processes and identify automation/AI opportunities Engage with customers to understand current-state workflows and pain points Map processes to AI, Agentic AI, analytics, and automation use cases

Support solution design with process-level insights

Work closely with domain experts and technical teams during pre-sales

Process Focus Areas

BFSI / Financial Services o Accounts Receivable / Accounts Payable o Reconciliation o Financial & regulatory reporting

Healthcare / Insurance o Claims processing o Eligibility & enrollment o Member servicing

Manufacturing o Order management o Supply chain operations o Plant / shop-floor operations

Healthcare

Oil & Gas

Ideal Background

- 8-12 years of experience in process operations or transformation
- Prior exposure to automation, RPA, AI, or analytics initiatives
- Ability to articulate process challenges to both business and technical audiences
- Consulting or enterprise transformation experience preferred

📌 Process Expert - AI And Automation Opportunity Identification (Bengaluru)
🏢 Serendipity corporate services
📍 Bengaluru