Job Summary

Responsible for generating and qualifying real estate leads through outbound and inbound calls, understanding customer requirements, promoting residential and commercial projects, scheduling site visits, and supporting the sales team in converting prospects into customers.

Key Responsibilities

- Make outbound calls to prospective customers from company-provided leads and databases.
- Handle inbound enquiries received through advertisements, digital marketing campaigns, property portals, and referrals.
- Explain project details including location, configurations, pricing, amenities, offers, and payment plans.
- Understand customer requirements such as budget, preferred location, property type, size, and purpose of purchase.
- Qualify leads and identify genuine and high-potential prospects.
- Generate interest in residential and commercial real estate projects.
- Schedule and coordinate property/site visits with interested customers.
- Follow up regularly with leads who have shown interest in the projects.
- Maintain accurate records of customer interactions, requirements, follow-ups, and lead status in the CRM/database.




- Coordinate with Sales Executives and Managers for site visits and further customer follow-up.
- Share project brochures, location details, pricing information, and other approved marketing materials with customers.
- Handle basic customer questions professionally and escalate technical or commercial queries to the concerned sales team.
- Achieve daily and monthly calling, lead-generation, and site-visit targets.
- Maintain a professional relationship with prospects and existing customers.
- Collect and record customer feedback after calls and site visits.
- Maintain confidentiality of customer information and company databases.

Key Skills

- Excellent verbal communication skills
- Customer handling and relationship management
- Lead generation and qualification
- Real estate project knowledge
- Solid follow-up skills
- Persuasion and negotiation skills
- Target-oriented approach
- Good listening skills
- Basic computer and CRM knowledge
- Ability to handle multiple customer enquiries
- Professional telephone etiquette
- Telugu, Hindi, and English communication skills are an advantage

📌 Presales Executive (Hyderabad)
🏢 Amrutha Shelters
📍 Hyderabad