About Kadel Labs:

Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency.

Role: Manager – Infrastructure & Site Reliability Engineering

Location: Bangalore/ Chennai

Experience Required: 8-10 years

Role/Responsibilities:

- Lead the SRE function — enforce SLOs/SLAs, error budget accountability, incident management, and post-mortem culture, with focus on availability 9s and metrics like MTTR, MTTD, and change failure rate
- Own observability, telemetry, tracking, and reporting — including instrumentation, alerting logic, and custom dashboards across infrastructure and services
- Drive engineering-led reliability practices: build and maintain self-healing systems, automated runbooks, capacity models, and performance profiling frameworks to reduce toil and improve system resilience
- Serve as a hands-on technical contributor — IaC, CI/CD pipelines, platform tooling, and active participation in reviews and critical incident response
- Manage the full infrastructure team scope: SRE, patching, hardware lifecycle, and facility infrastructure
- Handle compliance across the board — audit readiness, access controls, and vulnerability management
- Hire, develop, and manage the team — performance management, career growth, workload planning, and shift management
- Communicate infrastructure health, risk, and investment needs to stakeholders; apply AI tooling selectively to improve operational efficiency





Required Skills and Experience:

- Up to 10 years of experience in infrastructure and/or SRE roles, with 3+ years in a team lead or management capacity
- Hands-on cloud platform experience — Azure and AWS — including networking, IAM, compute, and storage
- Infrastructure as Code proficiency: Terraform, Pulumi, or CloudFormation with version-controlled, testable infra pipelines
- SRE fundamentals: SLO/SLA design, error budgets, availability 9s, and key reliability metrics (MTTR, MTTD, change failure rate); blameless post-mortem process
- Observability stack experience — Datadog, Prometheus, Grafana, or equivalent; familiarity with instrumentation standards like OpenTelemetry
- Hands-on experience building self-healing systems, automated runbooks, and capacity modeling and performance profiling frameworks
- CI/CD and GitOps pipeline experience
- Experience managing shift-based operations teams
- Solid stakeholder communication — translating infrastructure risk and investment needs for non-technical audiences
- Experience with security and compliance requirements in enterprise environments (SOC 2, PCI-DSS, or equivalent)

Nice to Have Qualities & Skills

- Experience with FinOps — cloud cost visibility, rightsizing, and chargeback models
- Background in platform engineering or developer experience (internal developer portals, self-service infra)
- Prior experience in a regulated industry — financial services, real estate tech, or similar
- Exposure to multi-cloud or hybrid cloud environments

Why Join Kadel Labs?

- Opportunity to work with a fast-growing, innovative company.
- A dynamic work workplace where creativity and new ideas are encouraged.
- Competitive salary and benefits package.
- Professional development opportunities in a people-first culture.

Visit us: https://kadellabs.com/

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📌 Manager – Infrastructure & Site Reliability Engineering (India)
🏢 Kadel Labs
📍 India