- 8+ years of IT experience with at least 4+ years in production support for MFT platforms.
- Strong hands-on knowledge of one or more MFT tools: IBM Sterling File Gateway/SI, Connect: Direct, Sterling Secure Proxy, etc.
- In-depth understanding of file transfer protocols (SFTP, FTPS, AS2, HTTPS, C:D, etc.).
- Robust Linux/Unix and Windows administration skills for troubleshooting.
- Experience with monitoring & logging tools (Splunk, AppDynamics, ThousandEyes, etc.).
- Solid knowledge of ITIL processes (Incident, Problem, Change, Release).
- Experience working in 24x7 production environments with global teams.
Soft Skills.
- Strong decision-making and crisis management abilities.
- Excellent communication and stakeholder management skills.
- Ability to thrive under pressure and manage multiple priorities.
- Mentorship mindset to support team development and knowledge sharing
. • Proactive, detail-oriented, and solution-driven approach.
📌 Lead Administrator (Hyderabad)
🏢 Maneva Consulting
📍 Hyderabad
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