Key Responsibilities

- Medical Intake: Catalog foreign clinical records, lab reports, and physician referrals into Electronic Health Record (EHR) systems.

- Cost Estimates: Coordinate with clinical teams to format and distribute treatment plans and pro-forma invoices.

- Visa Processing: Draft official hospital Medical Visa (M-Visa) invitation letters and facilitate embassy or FRRO immigration compliance.

- Insurance Approvals: Submit documentation to obtain Guarantee of Payment (GOP) letters and pre-authorizations from Third-Party Administrators (TPAs).

- Patient Logistics: Schedule airport transfers, track arrival/departure itineraries, and coordinate local lodging for patients and families.

- In office Coordination: Escort patients through registration, diagnostics, and appointments while facilitating multi-language translation services.

- Regulatory Compliance: Maintain privacy and security standards in handling cross-border medical files under HIPAA and GDPR rules.

Documentation Exposure Required

- Medical Records:



Diagnostic reports, physician referral letters, foreign medical summaries, and fit-to-fly certificates.

- Immigration Files: Hospital visa invitation letters, visa extension applications, and FRRO registration paperwork.

- Financial Papers: TPA pre-approval forms, GOP letters, international health insurance claims, and final itemized bills.

- Legal Consents: Multi-lingual patient consent forms, power of attorney documents, and privacy release authorizations.

Candidate Requirements (12 Years Experience)

- Education: Master’s degree in Healthcare Administration, Hospitality, Public Health, or a related field.

- Experience: 1–2 years in hospital administration, international patient services, or medical travel operations.

- Technical Skills: Hands-on experience with Hospital Information Systems (HIS), basic CRM software, and MS Office Suite.

📌 International Patient Care Coordinator (Bengaluru)
🏢 Sri Shankara Cancer Foundation
📍 Bengaluru