Company Creative Computers - IT hardware, software, networking and cloud solutions since 1999

Location Mumbai (Mulund West) - in office

Reports to Sales Head / Director

Experience 1-5 years in inside sales / tele-sales / B2B lead generation, preferably IT products or services

Employment type Full-time

About the company

Creative Computers sells IT hardware, software, networking and cloud solutions to businesses across logistics, healthcare, finance and education. This role is for someone who likes the phone, likes the chase, and likes closing - with a real product catalogue and real vendor backing behind them.

Purpose of the role

Build and convert pipeline: find the right businesses, get them on a call, understand what they actually need, and close repeatable IT hardware and solutions business month after month.

Key responsibilities

1. Identify and qualify potential customers through outbound calls, emails and social media.
2. Respond to inbound sales enquiries and provide product or service information.
3. Build and maintain strong relationships with existing and prospective customers.
4. Understand customer needs and recommend appropriate products or services.
5. Prepare and deliver sales presentations and product demonstrations.
6. Negotiate pricing and close sales to meet or exceed monthly sales goals.
7. Maintain accurate customer records in CRM software.
8. Follow up with customers to ensure satisfaction and identify upselling or cross-selling opportunities.
9. Collaborate with marketing and customer service teams to improve the customer experience.
10. Stay informed about company products, industry trends and competitors.





Must have
- 1-5 years in inside sales, tele-sales or B2B lead generation - IT hardware, software, networking or SaaS preferred.
- Proven track record of hitting a monthly number (be ready to talk through your last 3 months).
- Comfortable making 40-60 outbound touches a day and handling objections without going flat.
- Disciplined CRM user - pipeline stages, next-action dates, call notes.
- Confident spoken and written English and Hindi; Marathi is a plus.
- Graduate in any discipline; MBA/PGDM in Marketing is a plus, not a requirement.

Nice to have
- Working knowledge of IT products: laptops, desktops, servers, storage, switches, firewalls, Microsoft 365, antivirus, cloud.
- Experience with LinkedIn Sales Navigator, Apollo, Lusha or similar prospecting tools.
- Exposure to OEM/distributor pricing, deal registration and margin structures.

What success looks like
- First 30 days: trained on the catalogue and pricing; consistent daily call and email activity logged in CRM.
- First 60 days: a qualified pipeline worth 3x the monthly target; first independent closures.
- First 90 days: consistently at or above the monthly number, with a repeatable outbound routine.

How performance is measured (KPIs)
- Qualified opportunities created per month
- Pipeline coverage (target 3x of monthly quota)
- Monthly revenue and gross margin achieved
- Win rate on quoted opportunities
- Average deal size and cross-sell attach rate
- Daily activity: calls, connects, emails, follow-ups

Pay: ₹30,000.00 - ₹36,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Inside Sales Representative (Mulund West)
🏢 Creative Computers
📍 Mulund West