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Role Overview
We are looking for customer-focused professionals to join our voice support team. The role involves managing customer interactions, understanding their requirements, and providing timely and effective resolutions while maintaining service excellence.
Location
Bangalore
Compensation & Benefits
- CTC up to 6.5 LPA
- 30%40% Salary Hike based on current/last drawn salary
- 2-Way Cab Facility Pickup & Drop
- Growth opportunities and learning opportunities
Work Schedule
- 5 Days Working
- Rotational Shifts
- 2 Weekly Offs
Key Responsibilities
- Handle customer interactions professionally through voice support.
- Understand customer concerns and provide appropriate solutions.
- Maintain service quality and customer satisfaction standards.
- Accurately document customer interactions.
- Meet defined quality and productivity parameters.
Selection Process
- HR Interview
- Versant Communication Assessment
- Operations Interview
For More Details Contact HR Subitto @ (phone hidden)
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