Job DescriptionFresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH

NHCL Tech Hiring for US/UKVoice Process 05 Sept 2026 & 06 Sept 2026 Walk in directly.

NWalk in Timing- 11am-2pm

NInterview Location: - HCL Technologies: -

NHCL Tech - NSL Techzone Plot No 8, sector 144 Noida, Uttar Pradesh 201304

NDesignation: Customer Care Representative-Freshers

NAny Grad/UG can apply (NoRegular Students / No Law Graduate)

NB.Tech, MTech, BCA and MCA is not eligible.

NWork Location: Noida

NTwo Way Cabs Available

NJob Description - Customer Service Executive - Fresher

NCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

NWork Experience & Qualification criteria:

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- Excellent communication skills - both verbal and written - with a skilled telephone etiquette
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- Helpful, empathetic,



and enthusiastic about customer service
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- Freshers in US/UK Inbound calling preferably in Banking domain
N

nJob Description

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- Answer all inbound queries as per call flow procedure.
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- Adherence to process toensure high quality and customer service.
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- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
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- Break schedule adherence.
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- Involvement in motivational activities, implementing feedback given during monitoring sessions.
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- Updating various logs like escalation log, complaint tracker etc.
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- Ensuring data security - proprietary data of customers
N

nPlease don't carrylaptop while coming for interview

NContact Person- Urmika Shah Mehta

[email protected]

📌 Hiring: Mega Walk-In Drive For Fresher - International Voice Process 05- Sept & 06 Sept (Faridabad)
🏢 HCLTech
📍 Faridabad