- Serve as the primary point of contact for patients and attendants.
- Ensure a smooth, courteous, and positive patient experience.
- Handle patient queries, feedback, concerns, and service requests.
- Coordinate with clinical and non-clinical departments for timely resolution.
- Assist patients with appointments, billing, reports, and hospital services.
- Maintain effective communication and follow up on patient requirements.
- Support service quality initiatives and contribute to patient satisfaction.
Qualification: Graduate Experience: 1–3 years in healthcare/hospital customer service preferred.
Key Skills: Patient Handling | Communication | Coordination | Problem Solving | Service Excellence