Lead technical service delivery and quality across IT infrastructure, hardware, networking and technical support. Manage distributed teams, vendors, escalations, audits, service standards, customer satisfaction and continuous process improvement.
Required Candidate profile
6-8 years in technical service delivery, IT infrastructure, networking or field service. 5+ years managing distributed teams with vendor, escalation, quality and service operations experience.
📌 Head - Technical Service Delivery (Ed-Tech) - IT Infrastructure (Mumbai)
🏢 Meritus Management Service
📍 Mumbai
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