HCL Tech hiring for fresher candidates - Virtual Drive - Nagpur Location

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nInterview Date : 16-Sept-2026

nDrive timing: 11:30 AM to 1:00 PM

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nMeeting Link

nMicrosoft Teams meeting

nJoin: https://teams.microsoft.com/meet/428399823413685?p=PUZ2NI9KkRJnExzcih

nMeeting ID: 428 399 823 413 685

nPasscode: 5GF9JZ6K

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nHiring Alert |Customer Support | Nagpur

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nWe are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a excellent opportunity to kick-start or grow your career.

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n Role: Level 1 (Customer Service Representative)

n Location: Nagpur

n Shift: 24x7 Rotational

n Week Offs: 2 Rotational Offs

n Experience: Fresher

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nWhat You’ll Do:





nHandle customer queries via calls, emails, and tickets

nPerform initial troubleshooting & issue resolution

nLog and manage incidents using ticketing tools (ServiceNow preferred)

nEnsure timely updates, follow-ups, and proper documentation

nEscalate complex issues to higher support levels

nDeliver high customer satisfaction

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nWhat We’re Looking For:

nStrong communication skills

nBasic IT troubleshooting knowledge

nWillingness to work in rotational shifts

nFreshers & early professionals are welcome

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nB.Tech, BCA, MCA and M.Tech not eligible

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📌 HCLTech Virtual Drive Fresher Hiring -Nagpur 16 Sept 2026 (Kamptee)
🏢 HCLTech
📍 Kamptee