KRA – General Manager

- Manage and supervise the overall day-to-day operations of the company.
- Ensure smooth functioning of all departments and proper coordination between teams.
- Set, monitor and achieve monthly, quarterly and annual business targets.
- Drive revenue growth and support the company’s business development activities.
- Monitor departmental performance and ensure timely completion of assigned tasks.
- Review team productivity and take corrective action wherever required.
- Ensure managers are accountable for their respective teams and targets.
- Monitor employee attendance, punctuality, discipline and compliance with company policies.
- Ensure proper implementation of company rules, SOPs and management decisions.
- Handle major operational issues, employee escalations and client complaints.
- Maintain robust relationships with key clients and ensure client satisfaction.
- Coordinate with HR for manpower planning,



recruitment and employee performance.
- Monitor operational expenses and ensure effective cost control.
- Ensure quality of work and minimize errors, delays and productivity losses.
- Conduct regular performance reviews and submit MIS reports to top management.
- Identify operational gaps and implement improvements for better efficiency.
- Ensure timely communication and coordination between management and employees.
- Take responsibility for achieving departmental and organizational objectives.
- Support strategic planning and execution of management decisions.
- Ensure overall business growth, operational efficiency and employee productivity.

Pay: ₹60,000.00 - ₹80,000.00 per month

Work Location: In person

📌 General Manager (Jalandhar)
🏢 Webboosters India
📍 Jalandhar