16 Sep
|
JobTrade
|
Delhi
- We are looking for a confident and student-focused Front Office Executive/ Sales Executive to handle student admissions, counselling, lead follow-ups, sales, and front-desk responsibilities. The candidate will guide prospective students regarding courses, batches, fees, and other admission-related queries while working towards achieving admission and sales targets.
Key Responsibilities
Student Counselling & Admissions:
- Counsel prospective students and guide them regarding courses, batches, fees, and other admission-related information.
- Understand students' requirements and recommend suitable courses or programs.
- Handle the complete admission process and assist students with necessary information and documentation.
- Convert interested leads into confirmed admissions and achieve assigned admission targets.
Lead Generation & Follow-Up
- Make outbound calls to leads and student data provided by the company.
- Follow up regularly with prospective and interested students.
- Maintain accurate records of leads, follow-ups, and admission status.
- Respond to student enquiries through calls, WhatsApp, and other communication channels.
Front Desk & Student Handling
- Manage front-desk and reception responsibilities.
- Attend to walk-in students, visitors, and prospective candidates professionally.
- Handle student queries and provide accurate information regarding courses and services.
- Maintain a welcoming and professional setting at the reception.
Student Coordination
- Coordinate with students regarding fee payments, batch schedules, classes, study materials, and other requirements.
- Maintain positive relationships with existing and prospective students.
- Coordinate with internal teams to resolve student-related queries when required.
- Perform routine counselling, admission, coordination, and administrative activities as assigned.
Experience
Job Requirements
- Prior experience in Student Counselling, Admissions, Education Sales, or Tele-calling will be preferred.
- Prior experience in Edu-Tech will be an advantage.
Communication Skills
- Good communication and interpersonal skills.
- Confident and comfortable with outbound calling and sales.
- Ability to counsel students and handle queries professionally.
- Good customer/student-handling skills.
Computer Skills
- Basic computer knowledge.
- Ability to maintain lead, follow-up, and admission records.
Preferred Candidate Profile
- Candidates who are confident and comfortable speaking with students and parents.
- Candidates with a sales-oriented and target-driven approach.
- Candidates who can effectively handle calls, counselling, follow-ups, and admissions.
- Candidates with experience in education, admissions, tele-calling, or Edu-Tech will be preferred.
- Candidates who can manage front-desk responsibilities along with counselling and admission activities.
📌 Front Office Executive/ Sales Executive (Delhi)
🏢 JobTrade
📍 Delhi