Role Summary

The Sales Executive/Senior Sales Executive will be responsible for promoting and selling ISO training programs (Public & In-house) to corporate clients and individuals, Training Sales package (part of Training Academy business of SGS india). The role requires strong customer engagement, lead generation, follow-ups, and closing sales while maintaining excellent customer relationships to achieve revenue targets.

Key Responsibilities

Sales & Business Development:

- Identify and generate new business opportunities through cold calling, digital platforms, networking, and referrals.
- Promote public and customized in-house ISO training programs such as ISO 9001, ISO 14001, ISO 45001, ISO 27001, IATF 16949, SOTIF, Functional Safety, and other accredited courses.
- Engage with prospects, understand their training needs, and present suitable training solutions.

• Achieve monthly, quarterly, and annual revenue targets.

Customer Engagement & Account Management:

- Build and maintain strong customer relationships to drive repeat and referral business.
- Handle inbound enquiries, provide program details, and guide customers through the enrollment process.




- Coordinate with technical/trainer teams to ensure customized offerings for corporate clients.

• Manage customer lifecycle including enquiry, proposal, negotiation, confirmation, and post-training feedback.

Proposal & Documentation:

- Prepare proposals, quotations, and training calendars based on client requirements.
- Maintain CRM records, sales pipeline tracking, and reporting as per internal process.

• Ensure timely communication and follow-ups with leads and existing accounts.

Marketing & Collaboration:

- Support marketing campaigns, webinars, exhibitions, and promotions to increase training visibility. • Work closely with marketing, training operations, and finance teams to ensure smooth delivery and customer satisfaction.

Skills & Competencies:

- Robust communication and presentation skills.
- Strong sales negotiation and closing skills.
- Customer-focused approach with proactive follow-up discipline.
- Knowledge of ISO Standards & training industry preferred (not mandatory but an advantage).

• CRM and MS Office proficiency.

📌 Executive Sales (Mumbai)
🏢 SGS India
📍 Mumbai